EXCHANGES & RETURNS


Under our 45-day return policy, you can always return/exchange your custom shoes. In this case, you'll have to send them back to our US or UK address. We offer free exchanges for orders over $75

You can return/exchange your custom shoes under the following terms and conditions:

a. We have a 45-day return policy. After this period, we no longer accept exchanges or returns.

b. In case of returns, we'll issue you a full refund as soon as we receive your shoes back.

c. Shoes must be returned in an unworn/original condition. When trying your shoes on, please walk only on carpeted surfaces to avoid marks and scuffs on the soles.

d. Buyers are responsible for the return shipping cost to our UK (London) or US (Oregon) address.

e. Please contact us before sending your shoes back.

FREE SHIPPING OVER $75 & FREE EXCHANGES | EASY RETURNS US & UK | 10%off code: SPRING10

Ankle Boots

Chelsea - Ankle Boots

3 reviews
  • High Quality Leather; upper & lining
  • Man-made sole
  • 2.5 cm / 1.0" heel height
  • 11 cm / 4.3" shaft height
  • Handcrafted in Europe
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    Size Guide
    Size Guide - Boots

    Size Guide Custom Boots by Julia Bo

    Still need help? Contact our customer care team here

    FREE EXCHANGES | EASY RETURNS US & UK

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    A CLOSER LOOK

    Meet some of the artisans that will craft your order.

    Larisa

    She sews the leather for our uppers with the utmost care and precision. With almost 12 years of experience, and having transitioned from a stressful career as an accountant, she stands as a testament to dedication and positivity. Now, with her two sons all grown up and independent, she has fully embraced this exciting journey. Armed with an eye for detail and a great sense of humor, she reminds us that it's never too late to follow your passion.

    2. Jairo

    Although he works primarily in the cutting department, his knowledge of shoemaking goes far beyond that. He's a true expert in the craft. In his free time, he's an avid soccer fan who loves to watch matches whenever possible. But what he loves most of all is spending time with his two daughters. They are the light of his life, and he cherishes every moment he gets to be with them.

    3. Rosa

    Working in the finishing department, she has extensive knowledge of polishes and creams. But her expertise doesn't stop there. She's also a culinary master, renowned for her mouth-watering lunchboxes that leave everyone wanting a bite. Her love for cooking knows no bounds.

    Meet some of the artisans that will craft your order.

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    FAQs
    WHAT IS YOUR MANUFACTURING PROCESS?
    It takes at least 150 manual steps to make a pair of Beckett Simonon shoes. Our highly skilled and dedicated artisans either execute the step by hand (as in the cutting of leather and application of the soles) or with the help of a hand-operated machine. The entire process takes between 6 to 8 weeks to complete since we don't cut corners and pay extra attention to every detail in order to guarantee the longevity of our products and your continued satisfaction.

    Whats the delivery time
    Delivery time varies upon the products you purchase
    do you make custom shoes
    Feel free to contact us

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