All our custom-made shoes are dispatched from our workshops within 5 working days.
Standard shipping is about 1-2 weeks. We also offer UPS Express shipping (4-6 working days), which has an extra cost of US$ 50 (non-refundable). All customs duties are included in our prices.
Under our 45-day return policy, you can always return or exchange your custom shoes. In this case, you'll have to send them back to our US or UK address. We offer Free Exchanges on US & UK orders.
We partner with the global NGO CAMFED to support girls living in low-income communities to go to school, learn, thrive and lead. Therefore, each time you’re buying a pair of Julia Bo shoes, you’re donating the cost of one day of school for a girl in need.
We’re also proud of promoting women’s financial independence, providing quality jobs and free mentorships to female artisans across Eastern Europe 💪
While it does take a little time to receive an order in the US. it is totally worth it. My shoes are fabulous and they fit great. I already have my next pair picked out and am sharing the website with others.
Wow, I was very excited to have these shoes arrive to Australia. I monitored the tracking daily. They didn't disappoint!
They fit perfectly. They have a personality all of their own. The way the were wrapped was so sweet.
I did have difficulties ordering them initially, but the team at Julia Bo were incredibly helpful and also listened to my suggestions that there might be a back end problem; their IT team fixed it and then I was able to order. Lucky me!
I will be purchasing again.
Thank you Julia Bo for your wonderful customer service and commitment to delivering beautiful and bespoke shoes, and most importantly your mission.