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FREE EXCHANGES | EASY RETURNS US & UK
Description & Materials
Shipping & Returns
All our custom-made shoes are dispatched from our workshops within 5 working days.
Standard shipping is about 1-2 weeks. We also offer UPS Express shipping (3-5 working days), which has an extra cost of US$ 50 (non-refundable). All customs duties are included in our prices.
Under our 45-day return policy, you can always return or exchange your custom shoes. In this case, you'll have to send them back to our US or UK address.
COVID-19 Update: USPS, Parcel Force, Canada Post, Chronopost, FedEx and UPS are operating normally.
We partner with CAMFED to support girls to go to school, learn, thrive and lead. Therefore, each time you’re buying a pair of Julia Bo shoes, you’re donating the cost of one day of school for a girl in need.
We’re also proud of promoting women’s financial independence, providing sustainable jobs and free mentorships to female artisans across Eastern Europe 💪
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You guys are the best. I purchased the subject pair of shoes as a Christmas present for my mother. Her feet are very difficult to fit. I would like to talk to you further because I need to have the same style points used to make the shoes a size smaller for my mother.