EXCHANGES & RETURNS


Under our 45-day return policy, you can always return/exchange your custom shoes. In this case, you'll have to send them back to our US or UK address. We offer free exchanges for orders over $75

You can return/exchange your custom shoes under the following terms and conditions:

a. We have a 45-day return policy. After this period, we no longer accept exchanges or returns.

b. In case of returns, we'll issue you a full refund as soon as we receive your shoes back.

c. Shoes must be returned in an unworn/original condition. When trying your shoes on, please walk only on carpeted surfaces to avoid marks and scuffs on the soles.

d. Buyers are responsible for the return shipping cost to our UK (London) or US (Oregon) address.

e. Please contact us before sending your shoes back.

FREE SHIPPING | EASY RETURNS US & UK | 10%off code: SPRING10

Private Order

Price Difference (Exchange): + US$ 15

NEW ORDER

Model Hudson - Women's Oxfords

Material (1): 24S - Pastel Butter / Soft Leather

Material (2): 18S - Army Green / Soft Leather

Shoelace: Beige

Shoelace (alt): Green

Sole+Heel: Beige + Natural 

FREE EXCHANGES | EASY RETURNS US & UK

JOIN US & GET 15% off YOUR FIRST ORDER