All our custom-made shoes are dispatched from our workshops within 5 working days.
Standard shipping is about 1-2 weeks. We also offer UPS Express shipping (4-6 working days), which has an extra cost of US$ 50 (non-refundable). All customs duties are included in our prices.
Under our 45-day return policy, you can always return or exchange your custom shoes. In this case, you'll have to send them back to our US or UK address. We offer Free Exchanges on US & UK orders.
We partner with the global NGO CAMFED to support girls living in low-income communities to go to school, learn, thrive and lead. Therefore, each time you’re buying a pair of Julia Bo shoes, you’re donating the cost of one day of school for a girl in need.
We’re also proud of promoting women’s financial independence, providing quality jobs and free mentorships to female artisans across Eastern Europe 💪
I love love love my new metallic Burton Derby boots. They are lighting up my workplace and admired by all my colleagues. They are also beautifully made and very comfortable after a couple of weeks of softening up. Thank you - can’t wait for my next pair of Julia Bo shoes.
I ordered the boots as they appear in the pictures (no customization), size 40 EU (I usually wear 8.5 US). These boots are so beautiful and, better yet, very comfortable. They look just like in the photos. I tried them with and without the removable fringe; they look stylish and unique either way. I have used them with dresses and jeans and absolutely love them. I highly recommend these boots. You can tell that these shoes were done with a lot of care. Even the packing of the shoes was beautiful. Besides, customer service is fantastic. They helped me to choose the best size, answered all my questions, and replied to my messages within 24 h. I am definitely ordering more shoes from this brand