EXCHANGES & RETURNS


Under our 45-day return policy, you can always return/exchange your custom shoes. In this case, you'll have to send them back to our US or UK address. We offer free exchanges for orders over $75

You can return/exchange your custom shoes under the following terms and conditions:

a. We have a 45-day return policy. After this period, we no longer accept exchanges or returns.

b. In case of returns, we'll issue you a full refund as soon as we receive your shoes back.

c. Shoes must be returned in an unworn/original condition. When trying your shoes on, please walk only on carpeted surfaces to avoid marks and scuffs on the soles.

d. Buyers are responsible for the return shipping cost to our UK (London) or US (Oregon) address.

e. Please contact us before sending your shoes back.

FREE SHIPPING | EASY RETURNS US & UK | 10%off code: STRONG

E-Gift Card


Shopping for someone else but not sure what to buy her? 

Give her the gift of designing her own unique shoes!

E-Gift cards are automatically delivered by email and contain instructions to redeem them at the checkout. Our E-Gift cards have no additional processing fees.

FREE EXCHANGES | EASY RETURNS US & UK

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