All our custom-made shoes are dispatched from our workshops within 5 working days.
Standard shipping is about 1-2 weeks. We also offer UPS Express shipping (4-6 working days), which has an extra cost of US$ 50 (non-refundable). All customs duties are included in our prices.
Under our 45-day return policy, you can always return or exchange your custom shoes. In this case, you'll have to send them back to our US or UK address. We offer Free Exchanges on US & UK orders.
We partner with the global NGO CAMFED to support girls living in low-income communities to go to school, learn, thrive and lead. Therefore, each time you’re buying a pair of Julia Bo shoes, you’re donating the cost of one day of school for a girl in need.
We’re also proud of promoting women’s financial independence, providing quality jobs and free mentorships to female artisans across Eastern Europe 💪
*full disclaimer, I was gifted these shoes, but this review is honest and words are all my own*
I've worn these shoes non-stop since receiving them about two weeks ago. They are understandably a bit stiff at first because they are genuine leather and I had a few "hot spots" wearing them the first couple of times, but I've already broken them in and have gone on multiple long walks in them since with no issue. The overall construction is impeccable and high quality. I typically wear a 7.5-8 but went with the 38 (7/7.5) and am very happy with the fit as I can comfortably wear them with either thin tights or wool socks. If I had sized up, they would have been too roomy. I went the custom route and made a fun and unique pair. The gold I chose was true to color on the screen, but the green in real life is more muted than the color I though I was getting. The shoes ship from outside the US, so shipping took 4 weeks, but it was also over the holidays so delays/holdups at customs, etc. are understandable. As far as price, although I was gifted these, I think the price for the quality/full leather boots is on target with other brands, and would consider purchasing in the future. Overall, I am very happy with my shoes and interactions customer service.