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Refund policy - Julia Bo - Women's Oxfords

EXCHANGES & RETURNS


Under our 45-day return policy, you can always return/exchange your custom shoes. In this case, you'll have to send them back to our US or UK address. We offer free exchanges for orders over $75

You can return/exchange your custom shoes under the following terms and conditions:

a. We have a 45-day return policy. After this period, we no longer accept exchanges or returns.

b. In case of returns, we'll issue you a full refund as soon as we receive your shoes back.

c. Shoes must be returned in an unworn/original condition. When trying your shoes on, please walk only on carpeted surfaces to avoid marks and scuffs on the soles.

d. Buyers are responsible for the return shipping cost to our UK (London) or US (Oregon) address.

e. Please contact us before sending your shoes back.

FREE SHIPPING OVER $75 & FREE EXCHANGES |  EASY RETURNS US & UK | 10%off code: AUTUMN10 

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EXCHANGES & RETURNS


Under our 45-day return policy, you can always return/exchange your custom shoes. In this case, you'll have to send them back to our US or UK address. We offer free exchanges for orders over $75

You can return/exchange your custom shoes under the following terms and conditions:

a. We have a 45-day return policy. After this period, we no longer accept exchanges or returns.

b. In case of returns, we'll issue you a full refund as soon as we receive your shoes back.

c. Shoes must be returned in an unworn/original condition. When trying your shoes on, please walk only on carpeted surfaces to avoid marks and scuffs on the soles.

d. Buyers are responsible for the return shipping cost to our UK (London) or US (Oregon) address.

e. Please contact us before sending your shoes back.

FREE SHIPPING OVER $75 & FREE EXCHANGES |  EASY RETURNS US & UK | 10%off code: AUTUMN10 
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    Refund policy

    We offer free exchanges and gladly accept all returns under the following TERMS & CONDITIONS:

    a. We have a 45-day return policy. After this period, we no longer allow exchanges or returns.

    b. We'll reimburse you for the full purchase price as soon as we receive shoes back. Buyers are responsible for the return shipping cost to London, UK or Florida, USA.

    c. Shoes must be returned in unworn/original condition. When trying shoes on, please walk only on carpeted surfaces to avoid marks & scuff on soles.

    d. Please notify us before sending the shoes back.

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