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FREE EXCHANGES | EASY RETURNS US & UK
Description & Materials
Shipping & Returns
All our custom-made shoes are dispatched from our workshops within 5 working days.
Standard shipping is about 1-2 weeks. We also offer UPS Express shipping (4-6 working days), which has an extra cost of US$ 50 (non-refundable). All customs duties are included in our prices.
Under our 45-day return policy, you can always return or exchange your custom shoes. In this case, you'll have to send them back to our US or UK address. We offer Free Exchanges on US & UK orders.
We partner with the global NGO CAMFED to support girls living in low-income communities to go to school, learn, thrive and lead. Therefore, each time you’re buying a pair of Julia Bo shoes, you’re donating the cost of one day of school for a girl in need.
We’re also proud of promoting women’s financial independence, providing quality jobs and free mentorships to female artisans across Eastern Europe 💪
The look is outstanding! To make it perfect: custom fit
I tried the custom design tool and it worked great. The tool was easy to handle, the delivery time was faster than expected and the final look was even better than I imagined.
I love the shoes absolutely. The only wish I have is that (especially with custom shoes) they would offer the option to select the fit: slim, regular, wide. Because my shoes are slightly to slim for me and so I have to go through the painful process of fitting them by wearing them. I am succeeding since it is soft leather. But I could have saved myself some blisters.
I'd still do it all over again, since I am really happy with the quality and look. But this would add the cherry on the cake.