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FREE EXCHANGES | EASY RETURNS US & UK
Description & Materials
Shipping & Returns
All our custom-made shoes are dispatched from our workshops within 5 working days.
Standard shipping is about 1-2 weeks. We also offer UPS Express shipping (3-5 working days), which has an extra cost of US$ 50 (non-refundable). All customs duties are included in our prices.
Under our 45-day return policy, you can always return or exchange your custom shoes. In this case, you'll have to send them back to our US or UK address.
COVID-19 Update: USPS, Parcel Force, Canada Post, Chronopost, FedEx and UPS are operating normally.
We partner with CAMFED to support girls to go to school, learn, thrive and lead. Therefore, each time you’re buying a pair of Julia Bo shoes, you’re donating the cost of one day of school for a girl in need.
We’re also proud of promoting women’s financial independence, providing sustainable jobs and free mentorships to female artisans across Eastern Europe 💪
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needed a new pair of boots and these recently arrived. they’re gorgeous. i so appreciate the excellent communication. from the team in helping to patiently answer my questions - superb support! and to get me to the correct link to CUSTOM DESIGN what i was seeking - incredible.
thank you very much for a lovely boot. i’ll have these forever and will come back when i need another incredibly made handcrafted shoe. and not from china ! YES