All our custom-made shoes are dispatched from our workshops within 5 working days.
Standard shipping is about 1-2 weeks. We also offer UPS Express shipping (4-6 working days), which has an extra cost of US$ 50 (non-refundable). All customs duties are included in our prices.
Under our 45-day return policy, you can always return or exchange your custom shoes. In this case, you'll have to send them back to our US or UK address. We offer Free Exchanges on US & UK orders.
We partner with CAMFED to support girls living in low-income communities to go to school, learn, thrive and lead. Therefore, each time you’re buying a pair of Julia Bo shoes, you’re donating the cost of one day of school for a girl in need.
We’re also proud of promoting women’s financial independence, providing quality jobs and free mentorships to female artisans across Eastern Europe 💪
This is my 4th pair of Julia Bo shoes, I now have 3 Oxford styles, and a sandal style. The Hudson style is a true fit, comfortable as usual, and the pink colours that I chose are even better in real life than on the computer monitor. I highly recommend Julia Bo shoes, for the quality and fit, but also being able to pick your colours, and the ethos of the company! Customer service is always excellent, postage has arrived on time too, I'm in Australia. No complaints, only love for my shoes!!