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FREE EXCHANGES | EASY RETURNS US & UK
Description & Materials
Shipping & Returns
All our custom-made shoes are dispatched from our workshops within 5 working days.
Standard shipping is about 1-2 weeks. We also offer UPS Express shipping (4-6 working days), which has an extra cost of US$ 50 (non-refundable). All customs duties are included in our prices.
Under our 45-day return policy, you can always return or exchange your custom shoes. In this case, you'll have to send them back to our US or UK address. We offer Free Exchanges on US & UK orders.
We partner with the global NGO CAMFED to support girls living in low-income communities to go to school, learn, thrive and lead. Therefore, each time you’re buying a pair of Julia Bo shoes, you’re donating the cost of one day of school for a girl in need.
We’re also proud of promoting women’s financial independence, providing quality jobs and free mentorships to female artisans across Eastern Europe 💪
The customer service agent who helped me with sizing was spot on. The shoe fits very comfortably. I like the dark chocolate color. There's a bit of gaping around the top of the shoe where my foot meets the laces and edge, but overall it fits nicely.
These shoes were comfy immediately out of the box. The toe-box is generous and the heel gives just a little lift without being obtrusive. I adore the color combination and it matches so many different styles. She includes two pairs of laces so you can tone it down or up depending on your mood. I'm usually a boot person but these are great and don't rub my ankles at all.