All our custom-made shoes are dispatched from our workshops within 5 working days.
Standard shipping is about 1-2 weeks. We also offer UPS Express shipping (4-6 working days), which has an extra cost of US$ 50 (non-refundable). All customs duties are included in our prices.
Under our 45-day return policy, you can always return or exchange your custom shoes. In this case, you'll have to send them back to our US or UK address. We offer Free Exchanges on US & UK orders.
We partner with the global NGO CAMFED to support girls living in low-income communities to go to school, learn, thrive and lead. Therefore, each time you’re buying a pair of Julia Bo shoes, you’re donating the cost of one day of school for a girl in need.
We’re also proud of promoting women’s financial independence, providing quality jobs and free mentorships to female artisans across Eastern Europe 💪
Ordered to wear as my wedding shoes for a rustic wedding and couldn't be happier about the choice. They looked perfect, arrived quickly (despite coronavirus pandemic) and seem durable. Ordered a size 41 as I'm in between 40 and 41 and have a quite wide foot and wanted to be really sure they fit as there wouldn't have been time to order another pair if they hadn't but could have easily gone for 40 as there is plenty of room. So if there is anything to criticize I'd appreciate a better size chart that would also give information about the width of insole in cm's. Overall, I'm very happy with my purchase.