All our custom-made shoes are dispatched from our workshops within 5 working days.
Standard shipping is about 1-2 weeks. We also offer UPS Express shipping (3-5 working days), which has an extra cost of US$ 50 (non-refundable). All customs duties are included in our prices.
Under our 45-day return policy, you can always return or exchange your custom shoes. In this case, you'll have to send them back to our US or UK address.
COVID-19 Update: USPS, Parcel Force, Canada Post, Chronopost, FedEx and UPS are operating normally.
We partner with CAMFED to support girls to go to school, learn, thrive and lead. Therefore, each time you’re buying a pair of Julia Bo shoes, you’re donating the cost of one day of school for a girl in need.
We’re also proud of promoting women’s financial independence, providing sustainable jobs and free mentorships to female artisans across Eastern Europe 💪
Wow, Julia Bo knocked it out of the park with these custom saddles. I got them for myself as a holiday present. I LOVE them and they fit perfectly! Thank you for including extra laces!! I really appreciate it as I just could not decide. if you really want to treat yourself, try Julia Bo. This is my 2nd pair and 1st custom order. Communication was excellent re: when it was ready to ship and tracking was provided to the states from Europe. Thanks again!!