All our custom-made shoes are dispatched from our workshops within 5 working days.
Standard shipping is about 1-2 weeks. We also offer UPS Express shipping (4-6 working days), which has an extra cost of US$ 50 (non-refundable). All customs duties are included in our prices.
Under our 45-day return policy, you can always return or exchange your custom shoes. In this case, you'll have to send them back to our US or UK address. We offer Free Exchanges on US & UK orders.
We partner with the global NGO CAMFED to support girls living in low-income communities to go to school, learn, thrive and lead. Therefore, each time you’re buying a pair of Julia Bo shoes, you’re donating the cost of one day of school for a girl in need.
We’re also proud of promoting women’s financial independence, providing quality jobs and free mentorships to female artisans across Eastern Europe 💪
They fit perfectly and are so wonderfully made! Be mindful of the fact that these do not have laces. That will make them feel a bit looser than your typical shoe, but do not be disheartened! When I first got them I thought they didn’t fit, but wear them around the house long enough for your feet to get warm. I tried them on twice - once when my feet were cold and once when I had been walking around all day. They fit perfectly when my feet were warm (a more realistic scenario for shoes if you ask me). I love, love, love these shoes and will most certainly be buying more shoes from Julia Bo!